What are the age limits and general policies for Tyrant's Arena?
Please note: You can find published age recommendations on both Google Play and Apple’s App Store on iTunes. However, these age or maturity classifications refer only to the content in our games (similar to movie ratings G, PG or PG-13 in the U.S., but related to gameplay, animations, etc.). For more on how these categories are defined, visit these support websites for Apple and Google.
My child accidentally made an in-app purchase. Can I get a refund?
As with most downloadable software products, items bought in our games (in-app purchases) are non-refundable.
If the purchase was made on an Apple (iOS) device:
For purchases made on an iOS device, Kroy Games is not able to handle refunds directly. Please visit Apple support and select the "Contact iTunes store support" link, then "Purchases, billing and redemption" and select the option that is most suitable.
I'm a parent, how do I contact you?
If you have any questions or concerns, please feel free to write in.
E-mail us at Contact. Be sure to include any specific details that might be useful, like what happened and when, possible transaction ID receipts, relevant screenshots and so on.
If you are familiar with our game, try checking our Support page for questions about the game or device.